Selling smoke
Take a look at this job offer (in spanish, sorry). Just in case you don’t speak it
, I’ll translate (and yes, I’ve chosen which words to make bold):
Vacant job: Salesman
Category: Salesman - Sales
Department: GENERAL MANAGEMENT
Number of vacancies: 1
Offer Description: 6 MILL 1HEAD OF SALES DEPARTMENT
Will be responsible of any and all commercial actions of the firm.
Will be the head salesman, and his/her main tasks will be selling with virtual reality.
Must be a professional illusion seller, because the product is on construction.
It doesn’t matter if later on the product (on this particular case, houses) does not respond to the initial expectatives, it doesn’t matter if later on the product is a complete piece of crap, even more it doesn’t matter if at the end the product doesn’t even exist. The head salesman has already done his job, he has already illusions with virtual reality (you can talk louder, but you can’t talk clearer) and has already taken home his hard earned money.
This here offer is for construction business, but it can be sadly and perfectly translated to our field: how many examples do we know about salesman execs selling first rate smoke and promising prospective customers virtually anything just to get the customer to sign a contract, the make the sale and get their bonus. And we I mean anything I mean it: the original contract for the disaster project I’m currently working on specifies that the Web application we’re building has to be able to connect to external devices to information treatment purposes. It doesn’t specify if said devices are external servers, Web services, the CEO’s son PSP or his wife microwave oven. Virtual scenario that can seem hilarious to the untrained eye, but if the customer watns to give us a difficult time they can do, and there’s nothing we can do legally. There’s a contract that one of our sales people happily approved and our CEO signed without revising. Not the problem of the salesman, of course: he has already make the sale, he has already make his job; and now the customer wants that his illusions make the step from virtual to real, a trivial task not corresponding to the illusion seller but to the software developers. People that, funny enough, on most cases don’t make six million1, neither they make five, nor even four on some cases for the ungrateful and unsung job of making right the awful wrongs usually made by the illusion sellers.
1.- Six million pesetas/year, gross. Roughly equivalent to €36K/year, gross. Though Spain is not using our old currency, the peseta, since 2002 at least there are still some job offers speaking the old language. By the way, that kind of figures more or less matches the salary of a well paid project leader.




